You can check if Invokart delivers to your PIN Code using the courier serviceability tool available on the product page. Simply tap on “Check Delivery options” and enter your area PIN code in the respective field. This will provide you with information on the standard order delivery time and the availability of Cash on Delivery for the selected product. The list of serviced PIN codes is frequently updated, so if we do not currently deliver to your PIN code, please check again later to see if this has changed
You can cancel your order on Invokart until it is out for delivery. Please note that this may not be applicable for certain logistics partners. To cancel, you can go to the "My Orders" section under the main menu of your Invokart app, website, or mobile site. From there, select the item or order you wish to cancel.
If you're unable to cancel the order directly from the "My Orders" section, you can also refuse the delivery when it arrives. Once the delivery is refused, a refund will be processed to your original payment method, provided the order was paid for online.
You can create a return request in three simple steps:
1. Tap on My Orders
2. Choose the item to be returned
3. Enter the requested details and submit the return request
Yes, you can modify the shipping address of your order before it has been processed (packed). To update the address, simply use the 'Change Address' option available in the 'My Orders' section of the Invokart App, Website, or M-site.
Please tap on the “My Dashboard” section under the main menu of the Invokart App/Website/M-site to check your order status.
Sorry, currently we do not have any service available to expedite the order delivery. In the future, if we offer such a service and your area pincode is serviceable, you will receive a communication from us.
To cancel your order on Invokart, follow these simple steps:
1. Open the Invokart and tap on the "My Dashboard" section found in the main menu.
2. Browse through your orders and select the item or order you wish to cancel.
3. Once you’ve selected the order, you will be guided through the cancellation process. Please ensure that the order is eligible for cancellation, as certain conditions or time limits may apply.
If you had selected Cash on Delivery, there is no amount to be refunded as no payment was made for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet, you will receive the refund into the original payment source within 7-10 days from the time of order cancellation. If the payment was made by redeeming your Wallet balance, the refund will be processed instantly after order cancellation and can be transferred into your bank account by contacting customer support.
Upon successful pickup of the return product at your doorstep, Invokart will instantly initiate the refund to your source account or chosen method of refund. Instant Refunds is not available in a few select pin codes and for all self-ship returns.
If you are returning multiple products from a single order, you will receive a separate Return ID via email for each item. If you choose to self-ship the products, you can send all the items in a single shipment. Be sure to mention the Return IDs for all the products on a single sheet of paper and include it inside the package.
If the return method is Pickup, our courier will collect the products from the pickup address you provided
Your return request may have been declined if the item you returned is used, damaged, or missing the original tags. If the return is declined, you will not be eligible for a refund, and Invokart assumes no responsibility for the issue. For more information or assistance, please contact our customer care team.
This may occur if the item you returned is used, damaged, or missing original tags or MRP tags. If you fail to accept the receipt of the re-shipped item, you will remain ineligible for a refund, and Invokart assumes no liability regarding the return or refund for the re-shipped item. For further details, please contact our customer care.
You can create your account on Invokart. Click on "Sign up," then complete the form with your details to create your Invokart account.
To apply a coupon on your order, simply go to the cart page before placing your order. You will find a list of all your unused and valid coupons under the "My Coupons" tab on theWebsite. Select the desired coupon, and it will be applied to your order total automatically.
When a seller initiates a cancellation, we provide a goodwill coupon as a token of apology. To use your coupon, simply continue shopping with us on the Invokart App, Website, or M-site. If you currently don’t have access to our App, Website, or M-site, don't worry – your coupon is safe with us. Whenever you regain access in the future, you can use the coupon, as long as it hasn't expired.
